Frequently Asked Questions
Everything you need to know about shopping with Canabzy
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the country.
Do you offer a return policy?
Yes, we offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Are your products quality tested?
Absolutely. At Canabzy, we partner with reputable manufacturers to ensure every product meets our high standards for quality, safety, and durability.
Can I change or cancel my order after it's placed?
We aim to process orders quickly. If you need to make changes, please contact our support team within 1 hour of placement, and we will do our best to assist you.